| FUNSTORE Ordering & Shipping |
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Ordering Information
All prices on our website are in Australian Dollars and include Australian Federal Goods-and-Services-Tax. Placing an order is simple using our online shopping cart - just select the items you want as you browse our site, and then choose your payment option at checkout. All orders ordinarily ship within 5 business days of payment being received by us.
PAYMENT METHODS FOR AUSTRALIAN & NEW ZEALAND DOMESTIC ORDERS
We accept payment via the following methods:
1. Gift Voucher: Biby Co. Gift Vouchers can be purchased and redeemed for store credit, which can be used to purchase items in our store. Click here for more information about Gift Vouchers.
2. Bank Transfer: Australian customers can make a direct payment into our corporate ANZ bank account. Unfortunately, we cannot accept cheques or money orders unless they are banked directly into our corporate account and are in Australian Dollars. Our banking details are - ANZ Banking Group Account 350027537 (bsb 012-633) in the name of Biby Co. Pty Limited. Please use your order number as the reference when using this payment method.
3. Major Credit Cards: We accept payment via ANZ eGate for all major credit cards - VISA, MASTERCARD, AMERICAN EXPRESS and JCB. ANZ eGate is a safe and fast payment gateway operated by the ANZ Banking Group Limited. We never see, record, or store your credit card details.
4. PayPal: You can pay for your order with PayPal. Please note that a 2.5% surcharge (minimum $1.50) applies to this payment method due to the fees levied on us by PayPal Australia.
5. Lay-by: We offer all customers a flexible Lay-by installment payment option for purchases over $100. We let you control your repayment schedule and payment amounts for any Lay-by up to $700. There is no one breathing down your neck when you Lay-by with us and we do not charge any establishment fees. Payments are made via direct deposit into our corporate ANZ Bank Account. Click here to read our full Lay-by Terms.
PAYMENT METHODS FOR INTERNATIONAL ORDERS
PayPal is the only payment method we accept for orders outside Australia & New Zealand. Once you submit your order by completing the checkout process, we will send you a PayPal invoice for payment which will include the shipping cost.
Shipping Information
Orders are shipped via Australia Post with full tracking and insurance. All orders require a signature upon delivery, so please provide an address that has someone present during business hours. Our well trained packing staff take great care to ensure that your purchases are more than adequately protected on their journey to you and a packing list and payment receipt accompanies all goods. Please note that:
• Australian & New Zealand shipping rates are automatically calculated by our website, based on the value of your order and the region in which you live.
• International shipping rates are calculated on an individual basis determined by the weight of the items purchased and the destination country, and therefore can only be worked out after you have submitted your order. Payment is not required until we send you a PayPal invoice which will include all shipping costs.
Region 1: Metropolitan Areas - Sydney, Central Coast, Newcastle, Wollongong, Canberra, Melbourne, Geelong, Brisbane, Gold Coast, Sunshine Coast, Adelaide, Hobart, Launceston, Perth, Fremantle
Orders up to $29.00 = $9.95
$29.01 - $79.00 = $12.95
$79.01 - $149.00 = $15.95
$149.01 - $299.00 = $19.95
$299.01+ = $24.95
Region 2: Regional NSW, VIC, QLD, SA, TAS
Orders up to $29.00 = $9.95
$29.01 - $79.00 = $13.95
$79.01 - $149.00 = $17.95
$149.01 - $249.00 = $23.95
$249.01 - $499.00 = $29.95
$499.01+ = $39.95
Region 3: Northern Territory & Regional WA
Orders up to $29.00 = $9.95
$29.01 - $79.00 = $14.95
$79.01 - $129.00 = $19.95
$129.01 - $229.00 = $29.95
$229.01 - $499.00 = $39.95
$499.01+ = $49.95
Region 4: New Zealand
Orders up to $29 = $11.95
$29.01 - $79.00 = $14.95
$79.01 - $129.00 = $19.95
$129.01 - $229.00 = $29.95
$229.01 - $329.00 = $39.95
$329.01 - $499.00 = $59.95
$499.01+ = $79.95
INTERNATIONAL SHIPPING RATES
International shipping charges are calculated on an individual basis determined by the weight of the items purchased and your destination country (minimum shipping charge $17.95). After you submit your order, we will calculate the shipping cost and send you a PayPal invoice for payment.
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